Odoo Modules
09Odoo Helpdesk
Customer support that doesn't rely on someone remembering to check their inbox. Tickets come in from email, web forms, or live chat, get assigned automatically, and escalate when SLAs are at risk. Your support team works from one queue instead of five browser tabs.
Helpdesk Readiness Check90 seconds · instant scoreTake the checkKey Features
✓Tickets from email, web, and live chat in one place
✓Automatic assignment by team, topic, or load balancing
✓SLA tracking with escalation rules
✓Customer portal for self-service ticket tracking
✓Canned responses for common questions
✓Time tracking per ticket for accurate billing
Best For
Professional ServicesRetailHealthcare
Need Odoo Helpdesk?
We'll configure it around how your team actually works - not the other way around.